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Contact Patch Customer Service

How to Reach a Person at Patch

Verified Contact Information

Toll-Free Number:

  • 1-888-691-8988
    Advertising Inquiries
Call Now
Send Message

Customer Service:

contributors@patch.com
support@patch.com

Legal:

copyright@patch.com
Copyright Infringement Inquiries
privacy@patch.com
Privacy Inquiries

Patch Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Patch Phone Number
1 (888) 691-8988
Average Calls duration
1 minute
Most Popular Patch Email Address
support@patch.com
Issue Resolution Rate
Low (5% reported full resolution)
Patch Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
View full overview

How to Contact Patch?

Patch provides the following phone number, 888-691-8988. Call this line if you have advertising inquiries. Before you apply to the specialist, prepare all the questions you want to know the answers to and write them down in the notebook to have them at hand during the discussion of a particular issue.

To communicate with the Patch customer service specialist in writing, use the following email address: support@patch.com. It will be useful for you if you have questions regarding posting on Patch, editing your post, managing or deleting your account, terms of use, etc. If you wish to post an article by yourself, email contributors@patch.com. Have questions about the privacy policy? Use the following Patch contact: privacy@patch.com.

You’ll find the Patch head office at the following address: Planck, LLC 134 W 29th Street, 11th Floor, New York, New York 10010, United States. Before you go there, plot the detailed route from your home or another location to the Patch headquarters on the map.

The Patch customer service team is usually available during the following business hours: Monday through Friday, from 9 a.m. to 6 p.m., local time. As the company may change its schedule, ask about it in addition by sending a letter to support@patch.com.

The ability to contact the Patch specialist via the official company website is available on the “Contact Patch” page. Just click on “Contact Patch” in the “Support” block at the bottom menu to open it. If you have a Patch customer service request, click on the “Contact Us” blue button. If you are interested in advertising your business across America, click on “Advertise with Patch” and when you are on a separate page, follow the telephone number or fill out a contact form on the left.

PissedConsumer Club

Contact Information

Patch Website:

Patch Help Center:

Corporate Office Address:

Planck, LLC
134 W 29th Street, 11th Floor
New York, New York 10010
United States

Other Info (opening hours):

Mailing Address:

Planck, LLC, d/b/a Patch Media

Attn: Copyright Officer

405 Lexington Avenue, 9th Floor

New York, NY 10174

More contact details

How Customers Rate Patch Support?

3.0 / 5
Needs improvement

Based on 274 calls to Patch customer support through PissedConsumer.com and 1 survey response.

Total Calls
274
Avg Call Duration
01:15
Issues Resolved
5%

Why Customers Call Patch?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 20%
  • Activation/ Cancellation 19%
  • Payments and Charges 13%
  • Shipping and Delivery 13%
  • Product/ Service 8%
  • Request for Information 7%
  • Account 7%
  • Refund 6%
  • Return/ Replace 5%
  • Questions About an Order 1%
  • Staff <1%
  • Cards <1%

Customer Inquiries & Issues

20%
  • "My check disbursed"
  • "Learning aboutIdentity determination"
  • "Story"

Activation/ Cancellation

19%
  • "Cancel the order I just made"
  • "Canceled my membership and you still sent me more in charge of my account. I want my money back."
  • "Cancel subscription"

Payments and Charges

13%
  • "need receipt for ad placed"
  • "Prices"
  • "Unauthorized sale"

Shipping and Delivery

13%
  • "Wrong address on shipment"
  • "Patches have not arrived"
  • "My order for patch has not arrived"

Product/ Service

8%
  • "Cart error"
  • "Housing Complaint for City of New Brunswick"
  • "I did not authorize product purchase"

Request for Information

7%
  • "i would to talk to you about my order and other products!"
  • "In reference to an article about a new Residential development in Harlem"
  • "I want to place order without reacting monthly charged"

Account

7%
  • "Can not log in to add an event"
  • "I want to add a single patch to my subscription and I can't figure out how to do it"
  • "To get you to stop taking money out of my account"

Refund

6%
  • "Refund"
  • "Refund / cancel"
  • "Refund on patches I ordered."

Return/ Replace

5%
  • "Imperative need for immediate correction"
  • "Need to change shipping address"
  • "Need to change address"

Questions About an Order

1%
  • "Order"
  • "My order"

Staff

<1%
  • "I need customer service assistance and your email service is terrible."

Cards

<1%
  • "Change credit card"

Compare Patch Customer Service To

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CBS Local
CBS Local Customer Service
The Star Ledger
The Star Ledger Customer Service
stars-rating-fill
4.2 out of 5
Nextdoor
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4.3 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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