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Patch

patch.com
What is your customer experience with Patch?

Patch Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Patch has 1.6 star rating based on 7 customer reviews. 20% of users would likely recommend Patch to a friend or colleague. Consumers are mostly dissatisfied; reviews note high price level and issues with Website and Exchange, Refund and Cancellation Policy.

Positive Feedback

Some reviewers said the site was easy to use and a few found packaging acceptable; otherwise positive comments are scarce in Patch reviews.

Negative Feedback / Risk Areas

  • Frequent Patch customer complaints about unexpected charges and billing errors.
  • Widespread requests for refund due to nonworking product or double charges.
  • Difficulty cancelling subscriptions and reports of unwanted auto-ship charges.
  • Poor or unavailable customer service and slow or missing shipments.

Key Takeaways for Future Customers

  • Read Patch reviews before ordering and monitor your bank for unauthorized charges.
  • Be prepared for challenges obtaining refunds or cancelling subscriptions; confirm return address and support options.
  • Consider avoiding auto-ship or high-priced memberships until service improves.
View full overview ›

Media from reviews

Someone purchased from kind patches and charged to my bank account! Will not deal with...
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Turn one complaint into a collective action

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
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Patricia S Egh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone purchased from kind patches and charged to my bank account! Will not deal with them again!!

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Someone purchased from kind patches and charged to my bank account! Will not deal with...

A charge came through to my bank account showing I purchased patches on 1/28/26. The number on this charge is 1-20*-***-**** which is a "personal line." I DID NOT order kind patches yesterday!!!

This needs to be resolved before I report to BBB. I called the number, of course, no answer.

View full review
Loss:
$43

Preferred solution: Full refund

Frances R Zfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel subscription and I can’t log onto to do it

I need to cancel the subscription or I will sue you for taking money out of my account that I did not authorize. I did not sign for the subscription. You will cancel it today.

View full review
Loss:
$41

Preferred solution: Cancel this subscription

User's recommendation: NO NEVER

Alexis M Ykr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where is my product??!!! I ordered it weeks ago!

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Yes! It would help tremendously if you had some kind of customer service!

There is no working phone number to reach you.

How can you run a customer-based business without customer service? Not happy so far, and I'd like some answers!

View full review
Pros:
  • Dont know have to receive it if it ever comes no pros
Cons:
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: be very careful, I thought I could trust this company BUT

Anonymous
map-marker Fenton, Michigan

Order

I haven't received my order on 10/24/25 for green tea patches. I paid $29.99 and $37.00. bulk foods.

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Friedrich Z Uzz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Missoula, Montana

No real help!Still need Address where to send remaining Patches.

Answers provided did not help to solve the issue. I neded an Address for my return shipment,but none was provided.

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arnita c Irg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bolingbrook, Illinois

I want to cancel my order 295088 for 89.97 now

I emailed support@***.com to cancel my order, and I requested a phone number to speak to someone because the number they're showing is invalid. I feel like this may be a scam.

View full review
Loss:
$90

Preferred solution: Full refund

User's recommendation: Unless this company provides a good service number for customers don’t order anything from them

Cynthia K Lvu
map-marker Pendleton, Oregon

Cancel my subscription

Cancel my subscription please. Cancel my subscription.

Cancel my subscription please. Cancel my subscription please. Cancel my subscription please. Cancel my subscription please.

Cancel my subscription please. Cancel my subscription please.

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User's recommendation: Have someone we can actually talk to

April O Pca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I order 2 ...3mth supply ,I only wanted to purchase 1 3mth supply

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No one answered the phone when I called ,I made a mistake to a double purchased..Trying to get untouched with someone

View full review
Loss:
$82
Pros:
  • I dont know yet
Cons:
  • I dont know yet

Preferred solution: Full refund

Yoshiko Eiw
map-marker Brooklyn, New York

Order amount is WRONG FOR WHAT I ORDERED

I ordered the 24.99 package and the 14.99 pkg, and I'm getting charged 284. I CANNOT AFFORD THIS, AND WHY WAS I CHARGED WHEN I AM A FIRST TIME CUSTOMER AND AM VERY UPSET. PLEASE CALL ME AT 347-465-****

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Patricia J Mkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Your product has not worked as promised

The product didn't perform as promised. I followed the directions as instructed and had no results as promised.

View full review
Loss:
$90
Pros:
  • Easy to use
Cons:
  • Did not work

Preferred solution: Full refund

User's recommendation: Be honest

David M Qig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to get you off my email.

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Please remove my email from your site. I never had a website where it was so hard to have my email removed.

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User's recommendation: Do not use this site.

Linda M Svn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Waiting fir my 3 month order of the Patches

Updated by user Oct 17, 2025

No problem did nit get a call back!I’m very disappointed in your service!I’ve been waiting for over 3 weeks for my 3 months of patched. When will it arrive??

Original review Oct 15, 2025

Answer the phone when Im calling!

I havent got the issue resolved. Where is my 3 month order of the Patch?

View full review
Anonymous
map-marker Minneapolis, Minnesota

Product didn't work

The product didn't work... they advised a full refund and I would like my money refunded. Please let me know what else I have to do do not purchase

View full review

User's recommendation: Do not purchase

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Lydia D Jxp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bartlett, Texas

Charging too many orders that I declined I want my refund for all of them

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Refund my money. Left me with hardly any money in my account when I only wanted the 22.99 I was charged for.

I want my refund.

Y'all charged me three times: 26.47 and 46.99, which I only ordered for 22.99. So get it right.

View full review
Loss:
$74
Cons:
  • I want my refund i gi

Preferred solution: Full refund

Anonymous
map-marker New York, New York

Refund

I just wanted to cancel the order from patch.com. They charged me and as soon as I took it out and I would like to change that because I misread the ad and I do not want to pay that much money thank you.

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User's recommendation: Not to buy anything from Patched.com and that you never done anything to help me. Your idea of help is to extract more money for them to let you speak to a technician! Not right

Anonymous

Charged to much

Refund my money was charged 175.and 75.00 charged twice all I order was 39.00 I want my money back asap

View full review

User's recommendation: Don’t buy it it’s a scam

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